Acting as your branch office in the United States, we provide you with market expertise, knowledge of the selling network, sales management and support, consistent freight schedules and costs, repairs, warehouse and packing services, and long haul freight forwarding. We can help you overcome all obstacles to direct marketing success with manageable risk.

MARKETING

• Prepare a detailed marketing plan that establishes expectations, budgets and sales goals
• Research price points and market segment
• Develop "FOB High Point" pricing
• Establish terms and conditions of sale
• Assist with showroom selection and merchandising that will appeal to the American buyer
• Assist with product development, selection, sizes, shading and finishes to broaden the US market segment
• Advise and implement an advertising and promotional schedule to ensure proper utilization of print and media dollars

SALES SUPPORT

• Process orders through to the factory with trained customer service representatives and dedicated telephone and fax lines
• Acknowledge orders to the sales reps and customers
• Warehouse, assemble and distribute sales literature and product swatches
• Coordinate custom fabric orders and upholstery in High Point
• Provide monthly, quarterly and annual sales and commission reports

SALES MANAGEMENT

• Develop and implement a sales plan 
• Recruit sales representatives in key markets
• Establish sales objectives and monitor progress 
• Maintain sales and advertising budgets
• Key account sales support
• Sales meetings

 ADMINISTRATION

• Create and maintain a master customer list
• Provide credit reviews and recommendations
• Invoicing
• Collection services
• Assist factoring receivables if required
• US banking services 
• Daily, weekly and monthly financial reports

DISTRIBUTION

• Coordinate customs clearance
• Freight de-consolidation
• Packing services for US inland freight
• Coordinate long haul freight to final destination
• Warehouse and handling services
• Repairs
• Liquidation of showroom samples or discontinued items